Frequently Asked Question

Here are Questions most Clients asked whenever they wanted to hire a General Virtual Assistant Professional

  1. What do you consider your core skills and services? – Problem Solving, Team player, Business Management, and Self-Management.
  2. Which ones are outside your scope? – None
  3. How do you handle a situation when you may not know how to complete a task? – Inform Client about the situation that may affect from completing the task, ask for more time without asking for additional payment.
  4. How long have you worked as a Virtual Assistant? – 7 years
  5. Where are you located? – Philippines
  6. What are your work hours and how many other clients are you servicing on a weekly basis? – USA, Australia, and UK Time, 3-4 Clients in a Week.
  7. Will my work be sub-contracted to someone else? – Yes
  8. What software/computer programs do you use and your experience in? – WordPress, BigCommerce, Coffeecup, Google App, CRM App, Email Marketing App, Adobe Photoshop, and many more to mention.
  9. Do you charge for the time we spend emailing or on the phone? – No, I only charge per task, per hour.
  10. Do you have client references or testimonials? – Yes
  11. Do you require me to sign a contract? – Yes
  12. Do you have a confidentiality agreement? – Yes
  13. Do you have insurance? – No
  14. How do you charge? – Per Hour and on Weekly Basis
  15. Is there an extra charge for rush projects? – No
  16. Will, you ever work evenings or weekends? – Yes
  17. What payments do you accept? – Paypal, Bank, and Remittance
  18. How quickly do you respond during working hours? – As quickly as I can
  19. What would you do if you have a deadline and your computer suddenly crashed? – I have a backup computer, I always make sure that all my work is backed up. 
  20. What is your interest? – Cooking, Blogging, Designing and Dancing
  21. What do you enjoy the most about your job? – Technically, everything about it.
  22. What was the biggest challenge you had in completing a task? – The client is offline and I have no one to ask.
  23. How did you handle it? – I make sure I understand the instruction, I investigate and apply my intuition.
  24. What makes you unique and why should I hire you? – My personality, I am a very calm person I can handle the situation smoothly even under pressure. I am very fierce inside, I am a package, if you need Technical, Motivational Coach, Organizer, and Designer it’s Jenaii at your service.

Here are Questions most Clients asked in order for them to have a website.

  1. How much is the hosting plus domain name and SSL? – $20
  2. What Program are you going to use to build my website? – Made of WordPress, however, you can tell us what do you preferred. 
  3. How much does it cost to build the website? – $379
  4. How long does it take to Build the site? – 7 days
  5. Do you maintain the site? – Yes
  6. Aside from maintaining the site, do you accept other tasks? – Yes, however per hour rate applies

To speak with our Admin kindly contact admin@jenaii.com