Jenealle "Jenaii" Sabanal
General Virtual Assistant Guru and Founder of Jenaii&Company
2011 - Present
I am passionate about building great website for an existing product and brand to make people’s lives easier. I have over 7 years of experience strategics innovative digital experiences for small startups to the world’s biggest brands.
I grew up in Philippines, an avid Traveler, Auto Response Junkie, Innovative and is excited to partner with you!
Summary of Skills and Career Highlights:
Web and Business Development:
4 Years creating a website for business and develop business potential throughout the market. Designing from graphics to each function, using Adobe Photoshop, PHP application and other means of application such as BigCommerce, Wix, Shopify, WordPress, and Joomla. Also, I have an application that help me do my job easier like; FTP, CoffeeCup HTML Editor, and Browser to inspect the site..
SEO and Social Media:
While doing the Web Development it is important also to know how the website doing in Search Engine in it’s Content and Images. Do not look for viral images or content create stuff that will go viral
4 years making business banners, Infographics and email flyers using Adobe Photoshop and Canva.
Customer Relation Management:
I am very patients and very keen to details when handling confidential information. I am knowledgeable using Salesforce, Zoho, Hubspot and more to mention.
Technical Support Representatives:
I handled calls for 3 years. I was able to communicate with clients while troubleshooting technical issues with their server, email, and website.
2009 - 2011
Level 1 Technical Support Representative, as a TSR my obligation is to fix technical issues of the client.
Call Center Academy
Talisay Malayan Academy
Before who I am today.
I was as a Call Center Agent back in 2009 and changed my career path to a Virtual Assistant back in 2012 and to be honest I really don’t know what Virtual Assistant does back then. I’m not that certain but my guts said that I can do it that I know myself I am a fast learner. There are thousands of VA’s out there, thousands of Digital Marketers to compete with, they have the skills, I can learn that, but for me, as a VA it’s about the attitude and personality that can not be taught and that was my proudest assets. The biggest challenge for me is, nobody is there to tap and to ask for help. I decided of becoming a Virtual Assistant because of the time that I can save and the skills that I can learn, I resigned from my Call Center job not knowing what the future holds. In God’s well, I found my first ever VA job in just a few days, my first client is from Australia, she’s an SEO Expert she taught me what she knows and how SEO works, she’s my inspiration of who I am today as an Entrepreneur and a General Virtual Assistant Professional.